As we all know that 0800 numbers are toll free numbers, meaning that the caller doesn’t get charged for the call. This is the reason why these free call numbers are gaining in popularity not only among large corporations but also small businesses looking to expand their customer base.
0800 numbers may mean free call for the customers, but for the companies using them it’s a whole new opportunity.
How?
Suppose you are a flipping through a phone book looking for a number, for, suppose a plumbing company. You come across quite a few companies. Now you come across a company with a 0800 (toll free) number, others using landline numbers. Without out hesitation you pick up the phone and dial the 0800 number. This is how a normal rational customer will behave. Who wouldn’t like to save an extra penny?
So 0800 number gives you an edge over others using normal landlines.
0800 numbers gives the impression that the company values it customers. It shows that the company is willing to pay for any enquiries and complaints that the consumer may have. This helps in building a relationship with the customers.
Moreover, 0800 numbers gives an impression to the customer that the company is large and reputable. It even provides call diversion facility, which allows companies to show that they have different departments, even though they might be a single functioning unit. This gives an idea to the customer that company is a large organization.
So companies thinking about going for an 0800 number should go for it, because its cost can be far less than the revenue it might generate.
0800 numbers has increased calls to company who have it by 200% on average. More calls can lead to more sales.
Think about it!